ebook9781137474056d4325

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Author(s): Leslie P. Willcocks; Mary C. Lacity; A. Craig
Publisher: Palgrave Macmillan
ISBN: 9781349692736
Edition: This is stored title: South Africa‚Äôs BPO Service Advantage Becoming Strategic in the Global Marketplace

Category: Vitalsource Higher Price

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Since 2007, South Africa has been one of the world’s upcoming Business Process Outsourcing (BPO) offshore destinations. This book is based on the authors’ most recent research into high performance BPO globally and new research streams specifically on South Africa.