ebook9789087539368d4325

Description

Last year Gartner identified the 10 major forces that are actively reshaping the future of IT services and the outsourcing market*. Amongst the much hyped Cloud, Security and Consumerization were included the Value Chain and Componentization — items that don¬ít get so much Press hype but, according to Gartner, are fundamental forces that should be addressed. A new title: The IT Factory describes operating within these forces by applying Supply Chain Management for IT Infrastructure Services: Using the SCOR Model.The IT Factory is the Solution to Value Chain and Componentization IssuesCaspar Hunsche, CTO, Director of Research, Supply Chain Council, Inc. notes that ¬ëit¬ís been done before¬í: The processes of IT Value Chain and IT Componentization can deliver goods and services by using the same ¬ëFactory¬í techniques that supply chains do.Brad Ellison – Manager, Global Data Centers – Intel¬Æ Corporation agrees noting ¬ìWe have moved deliberately to a factory metaphor. We have stopped focusing just on what data centers store and are asking ourselves, ¬ëWhat do they output?¬í¬î It¬ís clear that IT departments need to get down to the Factory floor to gain the experience that has been ¬ëbread and butter¬í thinking for Supply Chain disciplines for many years. Hans van Aken, a seasoned HP employee, with support from The Supply Chain Council, has used the Global Standard SCOR (Supply-Chain Operations Reference-model) to distil the experience of many Supply Chain experts to describe how businesses can implement IT Commoditisation and Value Chain using tried and tested techniques.