ebook9781439887219d4325

$48.99

Author(s): Charles Kenney
Publisher: Productivity Press
ISBN: 9781563273759
Edition: 1st Edition This is stored title: Transforming Health Care Virginia Mason Medical Center’s Pursuit of the Perfect Patient Experience 1st Edition

Description

For decades, the manufacturing industry has employed the Toyota Production System ÔøΩ the most powerful production method in the world ÔøΩ to reduce waste, improve quality, reduce defects and increase worker productivity. In 2001, Virginia Mason Medical Center, an integrated healthcare delivery system in Seattle, Washington set out to achieve its compe

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